Hospital Review Policy

Last updated: June 12, 2026  ·  Version v1.0  ·  Print / Save PDF
In plain language: Reviews are personal opinions of users, must be truthful and first-hand, must never contain patient information, and can be removed at our discretion. EUCARPY does not endorse them.

1. Nature of reviews

Hospital and department ratings (including the Toxicity Index) reflect the personal opinions and individual experiences of users. They are not statements of fact by EUCARPY, and EUCARPY does not endorse any user opinion.

2. Rules for reviewers

3. Anonymity

Ratings are displayed without your identity. We retain internal records solely to prevent fraud and abuse.

4. Moderation & removal

EUCARPY may remove or restrict any review at its sole discretion, including content that violates these rules, appears fraudulent, or is subject to a credible legal complaint. Institutions may contact us via the Grievance Redressal Policy.

5. For institutions

If you believe a review is false or unlawful, write to our contact & grievance form with specifics. We review complaints promptly; we do not remove reviews merely for being negative.

Questions about this policy? Contact our contact & grievance form. See all policies at the EUCARPY Legal & Trust Center.